Stream Networks

incident & maintenance history

1 Oct 2026 11:18 BST
6
TOTAL EVENTS
2
INCIDENTS
4
MAINTENANCE
90 days
TIME PERIOD
30 days 90 days 6 months 1 year All time | All Incidents Maintenance
September 20264 events
Test core maintenance
24 Sep 2026 21:00 BST 10m Leased Line, Broadband / FTTP
Maintenance Complete
This is just a test planned maintenance, please ignore
Leased LineBroadband / FTTP
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Test incident
23 Sep 2026 10:24 BST 21h 36m
Incident Resolved
23 Sep 2026 10:24 BST
This is a test incident, please ignore
24 Sep 2026 08:01 BST
This incident has been resolved.
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Core Network BGP Maintenance
10 Sep 2026 21:00 BST 5h Leased Line, Broadband / FTTP, MPLS / SD-WAN, Core Network
Maintenance Complete
Dear Customer, We will be carrying out scheduled BGP maintenance on our core routers as part of our ongoing core network upgrade programme. During the maintenance window, customers using broadband services may experience a brief interruption to connectivity while BGP reconverge. We expect the interruption to last no longer than 15 minutes. Maintenance Window Start: Tuesday 8th September 2026 – 21:00 End: Wednesday 9th September 2026 – 02:00 Whilst it is important for Stream Networks to carry out maintenance such as this to ensure the ongoing performance, resilience and reliability of our network, we will do everything possible to minimise disruption. We appreciate your patience and apologise for any inconvenience this may cause. Kind regards, Stream Networks Ltd
Leased LineBroadband / FTTPMPLS / SD-WANCore Network
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Service Disruption – Leased Line and Broadband Services
9 Sep 2026 09:16 BST 1h 3m
Incident Resolved
9 Sep 2026 09:16 BST
Dear Customers, We are aware of a potential issue currently impacting leased line and broadband services. Our technical team is investigating the issue and working to identify the cause. We will provide further updates as soon as more information becomes available. We apologise for any inconvenience this may be causing and thank you for your patience and understanding. Kind regards, Stream Networks Ltd
9 Sep 2026 09:54 BST
Dear Customers, We can see that services are now starting to restore. As our investigation has progressed, we can confirm that the issue has only impacted broadband services. Ethernet leased line services have not been affected. Please retest your services and let us know if you continue to experience any issues. Kind regards, Stream Networks Ltd
9 Sep 2026 10:19 BST
This incident has been resolved.
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August 20261 event
Core BGP Maintenance
4 Aug 2026 21:00 BST 5h Leased Line, Broadband / FTTP, MPLS / SD-WAN, Core Network
Maintenance Complete
Dear Customer, We will be performing scheduled core BGP maintenance. This is not expected to be customer affecting. However, customers may experience brief interruptions whilst the route's are update. Kind Regards, Stream Networks
Leased LineBroadband / FTTPMPLS / SD-WANCore Network
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July 20261 event
Core Routing Upgrades
22 Jul 2026 20:00 BST 4h Broadband / FTTP, MPLS / SD-WAN
Maintenance Complete
Dear Customer, We will be carrying out scheduled maintenance on the Stream Networks core network as part of our ongoing infrastructure upgrade programme. During the maintenance window, customers using our broadband and MPLS services may experience brief interruptions to connectivity while core routing services are updated and network paths reconverge. Maintenance Window Start: Wednesday 22 July 2026 – 19:00 End: Wednesday 22 July 2026 – 23:00 Whilst it is important for Stream Networks to carry out maintenance such as this to ensure the ongoing performance, resilience and reliability of our network, we will do everything possible to minimise disruption. We appreciate your patience and apologise for any inconvenience this may cause. Kind regards, Stream Networks Ltd
Broadband / FTTPMPLS / SD-WAN
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